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Health points

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  • What is PromoFarma's by DocMorris Loyalty Programme?
  • How can I earn Health points?
  • How many Health points can I get per purchase?
  • How can I join the Loyalty Program?
  • Where can I redeem my points?
  • How much time do I have to redeem my Health points?
  • How can I redeem my Health points?
  • How can I add my birthday to my profile to get my gift?
  • When are the member days held?
  • When will I receive my prize for advancing to the next tier?
  • What are the benefits of the new tiers in the points program?
  • What can I do to stay at my tier and not lose my advantages?
  • Why have I been downgraded?
  • How long can I keep my tier?
  • When does my current tier of the points program expire?
  • I log in to my user profile, but I can’t see any available points. What could be wrong?
  • When will my new tier be validated?
  • How many points do I need to upgrade to the next tier?
  • How can I check the points that have been counted to allocate my current tier?
  • How many points do I need to be in tiers 2, 3 or 4 of the points program?
  • How do I upgrade to a higher tier in the points program?
  • Are Health points compatible with other PromoFarma discounts?
  • How long will it take for my Health points to appear on my profile after a purchase?
  • How do I know which tier I am at?
  • Which points are taken into account for the tiers?
  • Why is the number of Health points different to the number of points used to calculate my tier?
  • I am trying to add all my health points, but it won't let me, how many health points can I redeem per order?
  • How much time do I have to redeem my Health points?
  • How can I check my earned Health points?
  • Which products and concepts are excluded from the Loyalty Program?
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