Tiers are calculated by adding the points earned from your purchases during the last 12 months. If, after 12 months, you have fewer points than you need to be in your tier, you will be downgraded. But don't worry, we will let you know via email, so you can make a new purchase and keep your benefits. Remember to make sure your subscription is active in your user profile by clicking here.
Articles in this section
- What is PromoFarma's by DocMorris Loyalty Programme?
- How can I earn Health points?
- How many Health points per purchase can I get?
- How can I join the Loyalty Program?
- Where can I redeem my points?
- How much time do I have to redeem my Health points?
- How can I redeem my Health points?
- How can I add my birthday to my profile to get my gift?
- When are the member days held?
- When will I receive my prize for advancing to the next tier?