The Loyalty Program is always associated with a unique email address per user.
Confirm that:
● You are logging in with the same user account with which you have purchased on our website.
● The dates of your purchases or registration are after September 2022, the date on which the loyalty program started.
In any case, PromoFarma by DocMorris reserves the right at all times to delete those Health points, including profiles, whose behaviour is suspected of fraud or automation techniques with bots, without the need for confirmation.
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