Don’t worry if this has happened to you.
We have the answer.
The number of packages that you have received corresponds to the number of pharmacies that have prepared the order. For example, if you have received 3 packages, it means that your order has been prepared by 3 different pharmacies.
Why? When you make an order, our algorithm searches for the best option among 1000 sellers so that your purchase will be the cheapest possible. For this purpose, we group your order into the lowest possible number of pharmacies. In some cases, the order will come from only one pharmacy. But, in other cases, the order may come from several pharmacies.
You can track each package through your account on the app and on the Website, enabling you to find out exactly where they are. In any case, we will keep you up-to-date at all times by email.